Rental conditions
Rental conditions

24/7 Personal Assistant

24/7 Personal Assistant

We at Car-Rent are very loyal to our customers and provide excellent customer support. We understand that everyone has their own driving experience, and sometimes even the most experienced drivers may experience challenges on the road.

And that’s why we provide our clients with a 24/7 personal manager who will make their driving experience as safe and comfortable as possible.

Here is how our car leasing specialist can help you:

  • Provide you with useful information and ensure that you drive safely;
  • Always ready to help you out (wheel replacement, refueling, battery charging, etc.)
  • Virtual assistance in case of an accident (will call the police, ambulance, tow truck) or help fill out the paperwork.
  • If necessary, he will help you make changes to the car rental agreement (extension of the term, change of the place of return);
  • Give you specific narration in certain places;
  • Arrange additional services that may be required during driving (child safety seat, GPS navigator, personal driver);

Indicate your desire to use the personal assistant service when signing the contract or at any time by phone. We will assign you a professional personal manager who will be there for you throughout the entire car leasing period.